The Helpdesk @ MassBay

Help Desk General Information

Public Safety

Emergency Message System

This system can call, email and text you if the College has a weather related closing or if there is an emergency on campus. We strongly encourage everyone to enroll.

Please note the link provided here is exclusively for Employees & Current Students. All non-MassBay/Contracted employees may request enrollment by emailing helpdesk@massbay.edu.

Current Students and Employees Enroll in the Emergency Message System

IT Support Information

Add Value to One Card/Check Balance for Managed Print
Use the button below to add value or check your balance in your managed print account.
Note: None of the actual value is stored on the one card, the one card is used to authenticate the link
to the account where the value is stored.

	Video tutorials, handouts, and other information geared to Student success at getting started and using the technology resources available.
	Video tutorials, handouts, and other information geared to Employee success at getting started and using the technology resources available.
	This tool will help you reset and sync your MassBay Computer account passwords (applies to: MassBay Computer Network, WiFi, Blackboard Learn, MassBay Gmail/Google Apps, Bay Navigator) Note to Employees: PeopleSoft Financials is not affected
	This page offers performance information for MassBay IT services. Unless otherwise noted, this status information applies to both on-campus and off-campus access.
	MassBay provides antivirus software to students, faculty and staff for use on their personal computers at no cost.
	DreamSpark is a Microsoft program that supports technical education by providing access to Microsoft software for learning, teaching and research purposes.

Admissions & Financial Aid

Office of the Registrar

Hours of Operation

Monday - Thursday 8:00 AM to 7:00 PM

Fridays 8:00 AM to 5:00 PM

Student Accounts

	The Student Accounts Office collects all student tuition and fee charges and is also responsible for disbursement of funds owed to students. Questions regarding invoice dates, account status, third party payments, or problems in satisfying your college financial obligation, should be directed to the Student Accounts Office at (781) 239-2540.
	The One Card is the official identification card of MassBay Community College and issued to every employee and student. You will find that the One Card is an essential key to campus life; apart from being your official form of identification, it will be used for many other college services. Email: onecard@massbay.edu