Quick Answers

Q: How do I get IT support?
A: Email helpdesk@massbay.edu or call 781-239-2440 or start a Chat Session with support or Open a Ticket

Q: What is my ID?

Q: What is the best way to access online materials?
A: We recommend using the Firefox browser as it works on Windows, Linux, and the Macintosh operating systems.  We also recommend updating Adobe Flash and JAVA on your system.  Please note that Internet Explorer 10 and 11 have not been cleared for Blackboard Learn or Bay Navigator as of yet.

Q: How do I sign up for the emergency notification system?
          (*Please note you will need your ID and password, see above for for more info)

Q: How do I get started with my online course?

Q: How do I sign up for placement testing?

Q: How do I sign up for SOAR?

Q: Is their an online version of SOAR?

Q: How do I access the MassBay's wireless network?