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For immediate assistance please call 781-239-2440.

First Time Tech Step By Step





What's my MassBay ID? 
Password Reset Tool

 
   
  
Click Here to Open an I.T. Support Ticket     
 
Click here for Computer Lab Hours

 
Add Value to One Card/Check Balance for Managed Print
Use the blue and yellow button below to add value or check your balance in your managed print account.
If you would like to see a video tutorial, or download a printable tutorial on how to add value, click the following link:
Note: None of the actual value is stored on the one card, the one card is used to authenticate the link
      to the account where the value is stored.


 
 Student Technology Tutorials  Video tutorials, handouts, and other information geared to Student success at getting started and using the technology resources available.
 
Employee Technology Tutorials
 Video tutorials, handouts, and other information geared to Employee success at getting started and using the technology resources available.
 
Password Reset Tool
 This tool will help you reset and sync your MassBay Computer account passwords (applies to: MassBay Computer Network, WiFi, Blackboard Learn, MassBay Gmail/Google Apps, Bay Navigator)
Note to Employees: PeopleSoft Financials is not affected
 
Current Service Status
 This page offers performance information for MassBay IT services. Unless otherwise noted, this status information applies to both on-campus and off-campus access.
 
Antivirus Software
 MassBay provides antivirus software to students, faculty and staff for use on their personal computers at no cost.
 Microsoft Imagine website
Microsoft DreamSpark is now called "Microsoft Imagine".
"Microsoft Imagine connects students with the tools, resources and experiences they need to elevate their skills for today's working world. Whether it's building a game, designing an app or launching a project, Microsoft Imagine helps students develop their ideas and boldly bring them to life."